For Questions:
1) Use our CONTACT US page to send me an email. Be as specific as you can; if I
have to ask you more questions it will only delay giving you the information you
are looking for.
If you have a land line available
you can call the dealership, normal hours are 0900-1800 (GMT-6) ask for
wholesale part division when calling; and tell them you are military so they can
handle your call accordingly.
2) Here are some notes
to help you understand the process.
- EMAIL: check your email daily after placing your order, we will notify you of
receiving your order, any back order or discontinued items; as well as send
shipping notification once the order is complete.
- SHIPPING: your order will normally ship in 1-3 days from our warehouse; it is
possible if everything on your order is in stock that your order could ship the
same day. Normally we will ship the order via US Postal Service APO Address. If
the order is VERY LARGE; or the items are larger than the post office allows we
will need to contact you to receive a physical address in country and a
Transportation Control Number for Defense Logistics to forward the package
to. Additional freight may be required if you order a large quantity of tires
and/or fenders.
Still confused? email me using the
contact page - I'm usually working 20hrs per day
and always try to get back to soldiers within an hour or two of getting the
email. or call my direct line at 217-254-3620
.
Finally: Thank you for your service and your family's sacrifice while you are
away. Stay Safe!
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